1 Introduction
Welcome to 50 Bets. This Privacy Policy ("Policy") explains how we handle your personal information across our website 50bets.pro and mobile app, including what personal information we collect, how we use it, and how we keep it secure.
We believe data privacy is a fundamental right. By registering on or using the 50 Bets platform, you are considered to have accepted this Privacy Policy. We encourage you to read it carefully in full.
This Privacy Policy is part of 50 Bets' Terms and Conditionsapplies in conjunction with. Reading both together will give you a complete understanding of your rights and our responsibilities.
In Brief: We only collect the information necessary to provide you with a better service. Your data is never sold or rented.
2 What Information We Collect
At various stages of using the 50 Bets platform, we may collect the following types of information:
Identity information
- Full name (as per National ID card)
- Date of birth and age
- National ID card or passport number (for KYC verification)
- Photo or scanned copy of document (where applicable)
Contact Information
- Mobile Number
- Email Address
- Current address (district and division)
Financial Information
- Payment method details (Mobile Banking/Nagad/Rocket number)
- Transaction History (Deposits & Withdrawals)
- Betting history and game records
Technical information
- IP Address & Device Type
- Browser information and operating system
- Login Time & Session Data
- Cookies & Local Storage Data
| Type of information | Reason for Collection | Mandatory? |
|---|---|---|
| Name and date of birth | Identity verification and age confirmation | Yes |
| Mobile / Email | Account Registration & Contact | Yes |
| Payment information | Deposit and withdrawal process | Yes |
| National ID card | KYC Verification & Security | Where applicable |
| Device and IP information | Security and fraud prevention | Automatic |
3 How We Collect Information
50 Bets collects information in several ways. We are fully transparent about each of them:
Directly from you
Information you provide during registration, login, profile updates, or when contacting support.
Automatically during use
When you play games, place bets, or make payments, the system automatically records the necessary data.
Cookies & Tracking Technologies
Some information is collected through cookies and similar technologies when you visit the website.
From third parties
Necessary information may be obtained from payment gateways or identity verification services.
4 Purpose of data use
50 Bets uses the information collected from you solely for the purposes listed below. Data is never used for any unauthorized purpose:
- Account Management: Handling registration, login, and profile storage.
- Service delivery: Keeping gaming, betting, and payment services running smoothly.
- Identity verification: Confirming age and completing KYC.
- Ensuring security: Detecting fraud and unauthorized access.
- Legal Obligations: Storing and reporting information in compliance with applicable laws.
- Customer Support: Resolving your issues and answering your questions.
- Promotional communications: Informing you about bonuses and offers (with your consent).
- Platform improvement: Improving the user experience.
Please note: If you do not wish to receive promotional emails or SMS, you can opt out at any time from your settings.
6 Data retention
Your information is stored on secure servers. How long 50 Bets retains data depends on the type of information and applicable legal requirements.
| Type of information | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | Identity verification law |
| Gaming History | 3 Years | Dispute resolution |
| Cookie Data | 30 days – 1 year | By Cookie Type |
After the designated period, data is securely deleted or anonymized. You may request deletion of your data even after closing your account, though data required to be retained for legal reasons may not be removable.
7 Security measures
50 Bets uses industry-leading security technology to protect your information. Our security measures include:
SSL/TLS Encryption
All data transmissions are secured with 256-bit SSL encryption.
Two-factor authentication (2FA)
Two-factor authentication is in place for login.
24/7 Monitoring
Servers and networks are monitored around the clock.
Regular security audits
Regular security testing is carried out by third parties.
Keep in mind: 100% security on the internet cannot be guaranteed. Please keep your password strong and never share it with anyone.
8 Cookie Policy
50 Bets uses cookies on its website. Cookies are small text files stored in your browser that help improve your browsing experience.
Types of Cookies We Use
- Essential Cookies: Required for the website to function properly, including maintaining login sessions and ensuring security.
- Functional Cookies: To remember your preferences such as language and layout settings.
- Analytics cookies: Used to understand how many users are visiting which pages. This data does not contain any personally identifiable information.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the site.
9 Your Rights
50 Bets believes you should have full control over your own data. Your rights include:
Right to access your information
You can request to see what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or incomplete information.
Right to Erasure
You can request deletion of your data under certain circumstances.
Objection to processing
You can object to the use of your data for specific purposes.
Data portability
You have the right to request your data in a structured, portable format.
Right to Opt Out
You can opt out of marketing communications at any time.
To exercise your rights: Email us at [email protected]. We will respond within 30 business days.
10 Children's Privacy
50 Bets is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at the time of registration. If we become aware that data has been collected from a minor, it will be deleted immediately and the associated account will be closed.
If parents or guardians believe their child's information has been collected by mistake, please contact our support team immediately. To learn more about responsible gaming, visit our Responsible Gaming Please read the page.
Please note: 50 Bets is for adults aged 18+ only. Preventing access by minors is one of our top priorities.
11 Change policy
50 Bets may update this Privacy Policy from time to time. When changes are made:
- The "Last Updated" date at the top of this page will be revised accordingly.
- For significant changes, you will be notified in advance via your registered email or SMS.
- Continued use of the site after any changes will be considered acceptance of the updated policy.
Check back on this page regularly to stay up to date with our latest policy.
12 Contact
If you have any questions, requests, or complaints about our Privacy Policy, please contact us through the following:
Email Support
[email protected]
Response within 30 business days
Live Chat
24/7 Instant Support
Chat button at the bottom of the site
For answers to common questions, visit our FAQ Page You can view.
We are committed to protecting your data
Your privacy is fully protected at 50 Bets. Join now and enjoy a secure gaming experience.